Terms and Conditions
Future Leads Terms of Service
These Terms of Service govern your use of Future Leads and its associated services, including SMS communications. Please review these terms carefully.
Platform Usage
Future Leads is a CRM platform that provides tools for customer relationship management. By using the platform, you agree to: Provide accurate information, and Use the platform in compliance with applicable laws
SMS Communication (A2P Compliant)
By opting in to our SMS services, you acknowledge the following:
1. Program Name: Future Leads SMS Notifications
2. Program Description: By opting in, you will receive SMS messages related to Future Leads, including service updates, reminders, and promotional content.
3. Opt-Out Process: You may opt-out of the SMS service at any time by texting "STOP" to the shortcode. Upon confirmation, you will no longer receive SMS messages from us. To rejoin, sign up as you initially did, and we will resume sending messages to you.
4. Help & Support: If you experience issues with the messaging service, text "HELP" for more assistance or contact us at [email protected] or (832) 688-6829.
5. Carrier Liability: Carriers are not liable for delayed or undelivered messages.
6. Message Rates & Frequency: Message and data rates may apply for messages sent and received. Message frequency will vary. Please contact your wireless provider for more information on your messaging plan.
For privacy-related inquiries, refer to our Privacy Policy.
Opt-In and Opt-Out Requirements
By providing your phone number, you confirm that you are the owner or authorized user of the device and consent to receive SMS communications from Future Leads. Opting in requires explicit consent from the user, and you can revoke this consent at any time by following the opt-out instructions.
Limitation of Liability
Future Leads will not be liable for any indirect or consequential damages arising from your use of the platform or services, including SMS communication. Our liability is limited to the amount paid for the service.
Service Overview
Future Leads provides marketing automation, CRM, and communication tools powered by GoHighLevel (“Third-Party Provider”). Our platform enables businesses to streamline their marketing efforts, manage customer relationships, and automate messaging.
By using our services, you acknowledge that we are a reseller of GoHighLevel and certain aspects of the platform (including but not limited to A2P verification, SMS deliverability, integrations, and third-party features) are outside of our direct control.
A2P 10DLC Verification & Messaging Delays
To ensure compliance with carrier regulations, businesses using SMS services must complete
A2P 10DLC registration.
We do not guarantee instant approval for A2P 10DLC verification. Delays may occur due to carrier processing times, inaccurate information submitted, or regulatory updates. No refunds will be issued due to delays in A2P 10DLC verification or SMS deliverability issues caused by carriers or third-party systems. You are responsible for submitting accurate business information to expedite the verification process.
If you experience delays, we will provide support, but we are not liable for any business losses, missed appointments, or revenue impacts due to A2P delays.
Refund & Cancellation Policy
- 30-Day Refund Policy (First Purchase Only)
We offer a one-time full refund within the first 30 days of your initial subscription. After 30 days,
all sales are final, and no refunds will be issued.
- Month-to-Month Subscription
After the first 30 days, your subscription continues month-to-month until canceled. You can cancel your subscription at any time, but no refunds will be given for partial months. If you cancel, your service will remain active until the end of your current billing cycle.
Acceptable Use Policy
You must not use our services for: Spam, unsolicited messages, or illegal marketing practices. Fraudulent, misleading, or deceptive campaigns. Violating regulatory requirements (TCPA, GDPR, CAN-SPAM, etc.). Failure to comply with these policies may result in immediate termination of your account without a refund.
Third-Party Services & Limitations
Since our platform is powered by GoHighLevel, some services are controlled by third parties. This includes, but is not limited to: SMS & Email Deliverability (Dependent on Twilio, Mailgun, or other providers)Integrations with Third-Party Apps (Zapier, Google, Facebook, etc.)Compliance & Regulatory Approvals (A2P 10DLC, TCPA, GDPR, etc.) We do not guarantee 100% uptime or uninterrupted service. You agree that any outages, API issues, or third-party service failures
are not our responsibility, and we are not liable for any damages or business losses.
Account Termination
We reserve the right to suspend or terminate your account if: You violate these terms or misuse our services. You engage in fraudulent, abusive, or unlawful behavior. Payment failures occur, and your account remains unpaid for more than 7 days.
Disclaimer of Warranties & Liability
Our SaaS platform is provided on an “as-is” and “as-available” basis. We do not guarantee specific business results, lead generation, or revenue improvements. We are not responsible for lost data, missed appointments, or technical issues caused by third-party services. Our maximum liability is limited to the amount paid by the user in the last 30 days.
Changes to These Terms
We may update these Terms & Conditions from time to time. Continued use of our services after changes are posted constitutes acceptance of the revised terms.
Contact Information
For questions or support, contact us at:
📞 (888) 701-4609
Frequently Asked Questions
I'm not tech-savvy. Will I be able to use The Future Leads App?
Absolutely! The Future Leads App was designed with handmade business owners in mind, especially those who feel overwhelmed by technology. With our easy-to-use platform, step-by-step tutorials, and support, you'll have everything you need to get started and grow your business—no tech expertise required. Oh, and if you want us to set it up for you... We can!
How can The Future Leads App help me increase my sales?
Our platform is designed to help you connect with more customers, follow up automatically, and track what’s working. From automated marketing campaigns to smart follow-up messages, you'll be able to engage your customers faster and more effectively, which means more opportunities to turn leads into sales.
Do I need to have a website to use The Future Leads App?
Not at all! If you don’t have a website yet, The Future Leads App makes it super easy to build one from scratch with our drag-and-drop builder. If you already have a site, you can easily integrate our tools and start benefiting from all the features right away.
Can I manage everything in one place - Website, Orders, and Customer communication?
Yes! The Future Leads App is an all-in-one solution. You can manage your website, track orders, schedule appointments, communicate with customers, and even automate your marketing all from one simple dashboard. No need to juggle multiple tools!
Will this work for both my online shop and in-person sales?
Definitely! Whether you’re selling online, at craft shows, or doing custom orders, The Future Leads App helps you streamline everything. You can track orders, communicate with customers, and even send invoices from your phone—perfect for on-the-go business owners.
Is there training available if I need help?
Yes! We provide an extensive support ensures you can get instant help whenever you need it. You’ll never feel alone in navigating the platform or growing your business.